Privacy Policy

Last Updated: January 1, 2024

At Phexroxxvik, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our floristry services.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order for flowers or floral arrangements
• Contact us through our website or by phone
• Subscribe to our newsletter or promotional communications
• Visit our studio in Ranelagh, Dublin

This information may include:

• Name and contact details (email, phone number, address)
• Delivery information for flower orders
• Payment information (processed securely through third-party providers)
• Preferences regarding flower types, colors, and arrangements
• Communication history with our team

How We Use Your Information

We use your personal information to:

• Process and fulfill your flower orders and arrangements
• Communicate with you about your orders and inquiries
• Provide customer service and support
• Send you information about seasonal flowers and special offers (with your consent)
• Improve our floristry services and customer experience
• Maintain records for business and legal purposes

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to provide our floristry services.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Delivery services to fulfill flower orders
• Payment processors to handle transactions securely
• Professional advisors (lawyers, accountants) when necessary
• Law enforcement or regulatory bodies when legally required

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Your Rights

Under GDPR and Irish data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent for marketing communications

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for seven years for accounting and legal purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our floristry services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Phexroxxvik
38 Ranelagh Village, Ranelagh
Dublin 6, D06 E4H3, Ireland
Phone: +353 1 491 0233
Email: askuse@phexroxxvik.world